COVID-19 Update

 

 

Our Response to COVID-19

 

The global spread of COVID-19 is affecting every one of us. At Ehoomely, we are people first, The safety and health of our communities, including our loyal customers and dedicated associates, is always the most importance to us.

Our website is always open. We hope to bring you a touch of joy and inspiration in this difficult time.

Look out for one another, and be well.

Please see below for a list of commonly asked questions related to COVID-19 and how it is impacting our business operations and our customers.

Can I expect my Shipment to be delayed?

Our fulfillment centers and carrier networks are open and operational. You may experience temporary delays in the ordering process as a result of the additional safety measures we are employing to help protect our teams.

Will My order be delayed due to COVID-19?

Our carriers are making every effort to maintain normal activity however work and travel restrictions may affect shipments to and from impacted areas. We are currently experiencing delays in deliveries of up to 8 days.

After my order is placed, can i change my shipping address due to COVID-19?

As soon as you place your order, we start working on it right away. Unfortunately, we can't make changes to an order once it's placed.

Can I delay my shipment?

Once your order is placed, we start working on it right away. At this time, we are unable to delay or hold shipments.